In the future, there may be a firmware upgrade to fix this, but We doubt that Samsung will ever release it. Depending on the age of your unit, HEVC (x265) may not be supported. Is there anything I can do to get around this issue?Ī number of users have reported similar issues while playing 4K HEVC video on Samsung TV through Plex. When I access plex and playback 4K HEVC X265 videos on my Samsung TV, I get the error code “PLAYER_ERROR_NOT_SUPPORTED_FORMAT”. I’ve got a 4K MKV file encoded with HEVC codec that won’t play on the native plex app on my Samsung Smart TV. It displays a workaround to get Samsung TV playing 4K media with Plex. If you came upon issues playing 4K video with Plex on Samsung TV, this post may help you out. For example, depending on the age of your TV model, HEVC (H.265) may not be supported. Samsung TVs have some limitations on which containers and codecs they support for 4K content.
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