Their instructions on accessing secure files on your Mac computer *start* with (to paraphrase) “Launch the SecureAccess… app and click next”. The app must be installed on the iXpand drive itself, not the Macintosh Hard Disk. In fact, none of the documentation on the iXpand drive contains anything about the installation of the secureaccess application on a Mac. There are steps missing from the documentation about installing the SecureAccess app. I have figured it out, with the help of a chat guy. What can I do if my files are not showing up correctly in a PrivateAccess v3.0 Vault?Ĩ.OK. How do I remove PrivateAccess software on my drive?ħ. How do I backup or restore data in my PrivateAccess vault?Ħ. How do I add files or folders into my private vault?ĥ. How do I setup my private vault in a Mac computer?Ĥ.
How do I setup my private vault in a Windows PC?ģ. Can I access a PrivateAccess Vault from both Mac and Windows PC?Ģ. Please see PrivateAccess Compatibility with macOS 13 Ventura for details.Įnglish, French, German, Spanish, Italian, Portuguese (Brazilian), Simplified Chinese, Traditional Chinese, Japanese and Koreanġ. Please download the latest installer for PrivateAccess 6.3.12 (or later) and manually install the update to ensure proper operating system compatibility. *NOTE: PrivateAccess 6.3.10 (and earlier) for macOS is not compatible with macOS 13 Ventura. Once the process begins, ALL THE DATA ON THE DRIVE WILL BE LOST! Formatting the drive will erase all data on the drive. Ejecting a drive abruptly might result in data corruption and vault might not behave as expected. PrivateAccess is not supported on APFS drives If the password cannot be remembered, with or without the password hint available, the files on the drive are not accessible and cannot be retrieved. Please keep your PrivateAccess vault password secure to ensure access to your vault. The "forgot password" option does not allow you to reset your password. Encrypted backup and restore data stored in vault
Faster encryption with multi-thread processing It is not required to use your iXpand devices, USB flash drives and portable SSDs as a storage device on macOS or Windows. NOTE: PrivateAccess is a complimentary data encryption and password protection application. Access to your private vault is protected by a personal password, and your files are automatically encrypted - so even if you share your drive or it becomes lost or stolen, access to your files are safe. PrivateAccess is a fast, simple way to store and protect critical and sensitive files on SanDisk USB flash drives.
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